I’m using salesforce.com right now to manage my sales pipeline. I like it. It has lots of bells and whistles. I’ve used Act! and Outlook and Gmail with Gcal.
All of them get it done, but they are to much. To many bells and whistles.
I appreciate fancy reports and the ability to add one’s dog’s name to a client file, but I don’t need it.
I wish an app existed for two purposes, to track calls and when to call again. It would spanned my office computer, cell, and ipad. Super, super lightweight. Really easy to navigate on a mobile device. Accessible from lots of different platforms.
I would pay much for that, than a software program that comes with 6 hours of tutorials on how to use it..